Call Center & CV

WE ARE JP TECHNOLOGIES
Call Center
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OUR TECHNOLOGY
Win on every front with every tool at your fingertips.

Our industry-leading Customer Interaction Cloud drives your success in every area that counts. Complete agility across every channel means your customers can connect however they want.

With Omnichannel Routing you can create the optimal experience in every interaction. Workforce Optimization helps you transform your teams into customer experience pros. With Analytics, you get the data-driven tracking and visibility to drive performance. And it’s all built on our global Open Cloud Platform with guaranteed 99.99% uptime.

OUR SOLUTIONS
  • ACD Software
  • CTI Software
  • Predictive & Blended Dialer
  • Quality Management
  • Screen Recording
  • Real-time & Historical Reporting
  • IVR Software
  • Network Connectivity
  • ECHO Customer Survey
  • Workforce Management
  • eLearning
ABOUT US

We believe one-on-one customer interactions have a real and lasting impact on people’s lives. It’s a belief that inspires us to relentlessly innovate in the cloud and find smarter ways to transform one-on-one experiences and help contact centers achieve their goals. It’s what’s made us the global leader in cloud contact center software.

Omnichannel Routing
Connect customers to the right agent across any channel
Workforce Optimization
Unlock the full potential of your team
Analytics
Turn insights into goal achievement
Open Cloud Platform
Future-proof foundation
Let's get started